Every serious
patient inquiry
deserves a fair chance
to reach consultation.

FolliCore handles your hair-transplant patient inquiries on WhatsApp — understands their situation, answers questions, handles concerns, collects information and moves them towards consultation, while keeping your team in control.

Works on your existing WhatsAppBuilt for hair-transplant clinicsYou stay in control
Clinic reception with a patient speaking to a receptionist

The Real Problem

Your clinic already
receives inquiries.
The challenge is what
happens after they arrive.

Doctors are in procedures. Receptionists are handling patients. Inquiries come at all hours. Patients ask repetitive questions. Some have concerns, objections or need more time. Many inquiries lose momentum before reaching consultation.

Surgeon performing a hair-transplant procedure

Doctor in procedure

Limited availability for inquiries

Receptionist handling clinic calls and paperwork

Reception busy

Handling in-clinic patients

Patient sending WhatsApp inquiries late at night

Inquiries at all hours

Patients message anytime

Patient discussing hair-loss concerns in consultation

Patients have concerns

Price, pain, results, trust, timing

The Solution

A structured path from first message to consultation.

FolliCore follows a clear process to keep the conversation moving, handle concerns and progress the patient towards consultation.

  1. 1

    Understand

    Patient's situation, goals and questions

  2. 2

    Identify

    Concerns, objections or missing information

  3. 3

    Explain

    Give clear WHY + HOW based on your clinic information

  4. 4

    Collect

    Gather required details and photos

  5. 5

    Progress

    Offer consultation at the right time

  6. 6

    Handover

    Your team takes over when the patient is ready

Real Conversation Example

From a simple question
to a booked consultation.

See how a typical patient inquiry progresses step by step.

  1. 1Initial inquiry
  2. 2Information collection
  3. 3Concern handling
  4. 4Image assessment
  5. 5Pricing discussion
  6. 6Consultation offer
  7. 7Consultation accepted
P
FolliCore
online
I'm thinking about a hair transplant. Can you tell me more?
9:41 PM
Of course. To give you accurate information, could you share photos of your hair from the front, top and sides?
9:41 PM
Front scalp photo
Top scalp photo
Side scalp photo
9:42 PM
Yes, can you help me understand?
9:43 PM
Thank you — I can now review these and explain what they typically indicate, including next steps towards consultation.
9:43 PM
Type a message

What's happening here?

  1. 1FolliCore understands the patient's goal
  2. 2Requests relevant information (photos)
  3. 3Keeps the conversation natural
  4. 4Prepares for assessment and accurate information

Image Assessment

Turn patient photos into useful information.

When a patient shares scalp photos, FolliCore can analyze them and provide preliminary information to help the patient understand their situation.

Top view of patient scalp
Front view of patient hairline
Side view of patient scalp

Preliminary Assessment (Example)

Norwood Stage
III
Estimated Grafts
2,500 – 3,000
Estimated Price
£4,000 – £6,000
Affected Areas
Front + Mid Scalp
Donor Area
Good coverage

Clinic Dashboard

Less chat-scrolling.
More context. Faster handover.

Your team gets the full conversation, an automatic summary, consultation status and internal notes — all in one place.

See the Clinic Dashboard →
NaseemLabsClinic workspace

Conversation

I'm thinking about a hair transplant. Can you tell me more?
Could you share photos from the front, top and sides?

Conversation Summary

Ahmed Al-Rashid

Norwood III · Front + mid scalp

  • Interested in hair transplant
  • Shared front, top and side photos
  • Asked about grafts, cost and timing
  • Consultation offered after photo review
Photos receivedReady for handover

Consultation

Offered · Pending confirmation

Saturday slot discussed with the patient.

Internal notes

Donor coverage looks good. Confirm graft estimate and pricing in clinic. Staff to take over once the patient confirms.

Staff handover ready

You Stay In Control

Built for your clinic's workflow.

Uses your clinic information and guidelines

You can update responses and workflow

You see all conversations and summaries

Add internal notes for your team

Hand over to human staff anytime

Ready to see it in action?

Test FolliCore with a real patient scenario.

Ask the questions you actually ask. Be skeptical. Raise concerns. Share photos. See how the conversation progresses.